Micro-fulfillment Centers

How Micro-Fulfillment Centers Enhance Last-Mile Logistics

The rise of micro-fulfillment centers (MFCs) marks a new era in last-mile delivery as they help meet customer expectations of speed and convenience. While the average warehouse covers about 180,000 square feet, MFCs are much smaller facilities that might only cover 5,000 square feet. Here's a look at how these [...]

Reverse Logistics and Customer Satisfaction

Maximizing the Link Between Reverse Logistics and Customer Satisfaction

With companies of all sizes increasingly working on improving reverse logistics and customer satisfaction, it's no wonder you'll notice fewer signs that say "all sales are final." At one time, such signs helped retailers avoid customer returns, but now there's a new paradigm that favors allowing returns as a competitive [...]