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Introducing a Telematics System to Improve Business Operations

03 Jan
telematics system, telematics solution

A telematics system combines telecommunications with automotive technology as a way to monitor data about the machine. GPS is an example of telematics, as it can identify specific vehicle locations and operate as a navigation tool.

Here are ways that telematics can be useful for your business:

Vehicle Measurements

There are several reasons why it’s helpful to use a telematics system to collect data on your company vehicle usage. You may want to put limits on fuel spending or maintenance. Other data that can be tracked includes how the driver treats the vehicle and where the vehicle has traveled. The more the company knows about each vehicle, the more it can make decisions that cut usage or improve efficiency.

Solving Problems

Not only can telematics identify problems— it can solve them as well. It can monitor, for example, the length of time a vehicle has been idle or diagnose other problems and identify tools needed for maintenance.

Since the two biggest causes of accidents are driving behaviors and maintenance issues, it’s advantageous to track corresponding data. A telematics solution can send alerts to the owner when certain maintenance or behavior issues are triggered.

Companies that operate as a fleet connected through mobile communications can use telematics to plan out the most efficient routes that save time and money. Compiling information for Driver Vehicle Inspection Reports (DVIRs) is also essential for commercial fleets.

Through automated alerts, telematics can plan maintenance schedules and remind drivers when routine inspection is needed to keep the vehicle in top shape. These alerts are a result of tracking of data such as oil temperatures, fluid levels and tire pressure. They point out issues that need attention to avoid potential higher maintenance expenses.

Security Features

Another reason for telematics is to pinpoint the vehicle’s location if it is ever missing or stolen. A security system such as OnStar can prevent the vehicle from starting once the engine is off. The system also allows for the owner to slow down the vehicle to assist law enforcement. It’s possible to start your car remotely using OnStar’s MyLink app.

Modern systems include remote door and window locking, using a smartphone without a third party. The hardware for these communication systems is built into new vehicles, as many features are controlled with mobile apps. Key services that are triggered by sensors are vehicle-collision notification and emergency services. When an airbag deploys, an alert is sent to a telematics command center that contacts the vehicle’s operators. The command center can then send emergency-response units if necessary.


Adopting a telematics system for your vehicles (personal or company-owned) can help you save money on transportation. By staying up-to-date on vehicle, fuel, and driver behavior metrics, you will have better control of vehicle mileage and usage.