September 27

Zero Trust: Navigating a New Era of Cybersecurity

Zero Trust security represents a significant evolution in IT security models, transitioning from the conventional castle-and-moat method, which intrinsically believes in the integrity of any entity within the network, to an approach where nobody is deemed trustworthy by default. 

Historically, the "trust but verify" principle dominated, implying that internal users and devices were trustworthy, while external ones needed scrutiny. Yet, this perimeter-centric trust model has shown its vulnerability in the modern era marked by intricate cyber threats, remote work, and cloud integrations. 

Several alarming incidents underscore these vulnerabilities. According to Verizon's 2022 Data Breach Investigations Report, a staggering 82% of all data breaches are due to human errors, such as mistakenly sharing credentials or succumbing to malicious links. These mistakes, often stemming from phishing or social engineering, enable malefactors to sidestep traditional defenses. 

Additionally, the threat of zero-day attacks, like the Log4j vulnerability in 2021, which impacted a widely used Java logging tool, shows that even unknown software vulnerabilities can create chaos. Furthermore, the SolarWinds supply chain assault in 2021 demonstrated that even trusted tools and accounts aren't immune, as cybercriminals exploited a reputable software provider to infuse malware into numerous systems. 

In this context, Zero Trust emerges as a prudent strategy, premised on the idea that threats can surface from any quarter, be it inside or outside the network. While not a panacea, the Zero Trust approach mandates rigorous verification for every user and device based on several criteria, including user identity, device condition, and the importance of the resources in question. 

By asserting that everyone, regardless of their location relative to the network's perimeter, undergoes stringent validation before accessing network assets, it aims to enhance organizational security, especially in a landscape where data breaches can cost millions. 


Core Principles of Zero Trust Security 

Continuous Monitoring and Validation  

The philosophy behind a Zero Trust network assumes that there are attackers both within and outside of the network, so no users or machines should be automatically trusted. Zero Trust verifies user identity and privileges as well as device identity and security. Logins and connections time out periodically once established, forcing users and devices to be continuously re-verified.  

Least Privilege  

Another principle of Zero Trust security is least-privilege access. This means giving users only as much access as they need, like an army general giving soldiers information on a need-to-know basis. This minimizes each user’s exposure to sensitive parts of the network.  

Implementing least privilege involves careful management of user permissions. VPNs are not well-suited for least-privilege approaches to authorization, as logging in to a VPN gives a user access to the whole connected network.  

Device access control  

In addition to controls on user access, Zero Trust also requires strict controls on device access. Zero Trust systems need to monitor how many different devices are trying to access their network, ensure that every device is authorized, and assess all devices to make sure they have not been compromised. This further minimizes the attack surface of the network.  


Zero Trust networks also utilize microsegmentation. Microsegmentation is the practice of breaking up security perimeters into small zones to maintain separate access for separate parts of the network. For example, a network with files living in a single data center that utilizes microsegmentation may contain dozens of separate, secure zones. A person or program with access to one of those zones will not be able to access any of the other zones without separate authorization. 

Preventing lateral movement  

In network security, "lateral movement" is when an attacker moves within a network after gaining access to that network. Lateral movement can be difficult to detect even if the attacker's entry point is discovered because the attacker will have gone on to compromise other parts of the network.  

Zero Trust is designed to contain attackers so that they cannot move laterally. Because Zero Trust access is segmented and has to be re-established periodically, an attacker cannot move across to other microsegments within the network. Once the attacker's presence is detected, the compromised device or user account can be quarantined and cut off from further access. (In a castle-and-moat model, if lateral movement is possible for the attacker, quarantining the original compromised device or user has little to no effect since the attacker will already have reached other parts of the network.)  

Multi-factor authentication (MFA)  

Multi-factor authentication (MFA) is also a core value of Zero Trust security. MFA means requiring more than one piece of evidence to authenticate a user; just entering a password is not enough to gain access. A commonly seen application of MFA is the 2-factor authorization (2FA) used on online platforms like Facebook and Google. In addition to entering a password, users who enable 2FA for these services must also enter a code sent to another device, such as a mobile phone, thus providing two pieces of evidence that they are who they claim to be. 


Should All Companies Adopt Zero Trust? 

The suitability of the Zero Trust framework largely hinges on an organization's specific requirements, available resources, and risk assessment. While not all entities may find it necessary to wholly embrace Zero Trust, many could benefit from integrating its fundamental principles. This holds especially true for sectors managing confidential data, including healthcare providers, banks, and governmental bodies. For them, Zero Trust can substantially diminish the likelihood of cyberattacks and data breaches. 

For smaller entities or those handling less critical information, diving headfirst into a comprehensive Zero Trust strategy might seem overwhelming or superfluous. However, they can still incorporate elements of Zero Trust into their security plans. This could include enhancing user authentication procedures, augmenting network transparency and partitioning, and adopting persistent monitoring. A detailed evaluation of their tech infrastructure to pinpoint access routes, potential weak spots, and risk levels remains crucial to any robust cybersecurity approach. 


How MSPs Can Leverage Zero Trust Security Principles 

Managed Service Providers (MSPs) have a good opportunity to incorporate Zero Trust security principles into their services. By doing so, they address modern security challenges faced by many businesses. With Zero Trust, MSPs can enhance their security approach, emphasizing regular checks, limited access, and clear boundaries. 

This starts with examining a company's current tech setup to find weak spots and understand data flow. From there, MSPs can develop a Zero Trust plan that ensures only verified users and devices access resources. Using tools for ongoing monitoring, multi-factor authentication, and segmenting networks makes this security even tighter. 

When looking at compliance, regulations like GDPR, HIPAA, and PCI DSS require tight control over who can see sensitive data. Zero Trust fits well here since it doesn't allow access until someone proves who they are and that they're allowed. This aligns with the idea of giving the least amount of access necessary. So, MSPs can boost their services by integrating Zero Trust into compliance management, focusing on strong user checks, encrypting data, and continuous monitoring. 

Also, Zero Trust can help MSPs better manage vulnerabilities. By always watching network activity, MSPs can quickly spot and handle any unusual or risky behaviors. This constant attention helps MSPs notice and address possible security issues before they become bigger problems. 

Finally, by offering informed advice on Zero Trust and demonstrating its benefits, MSPs can build stronger relationships with their clients. This shows clients that their MSP understands current security practices and is committed to keeping their data safe in a world where online threats are common. 



In essence, Zero Trust security represents a vital evolution in our approach to cybersecurity, acknowledging the ever-present threats from both within and outside our networks. The traditional "trust but verify" model no longer suffices in a world where human errors, zero-day vulnerabilities, and supply chain attacks can lead to devastating breaches.

While not a one-size-fits-all solution, Zero Trust principles provide a robust foundation for organizations to enhance their security posture. Whether you're a healthcare provider, a financial institution, or a smaller entity, integrating elements of Zero Trust, such as continuous monitoring, least privilege, and multi-factor authentication, is essential. Managed Service Providers (MSPs) can play a pivotal role in helping businesses adopt these principles effectively, offering expertise in identifying vulnerabilities, complying with regulations, and proactively managing risks.

Stay vigilant, stay secure, and stay ahead of the threats that seek to compromise your organization's integrity.

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